“We booked the tour , had tickets , had a confirmation number. We weren't on the guides list. The cancelled us . No room on boat . Also We finally found location after asking many people where to go . Ruined our plans . Not sure what happened but appears they over booked and didn't…”

“We arrived during our cruise to find the boat for the tour had an engine not working and the other engine could only use reverse. The entire tour was canceled after we had signed the waivers and were standing in line to board. Disappointed; understand some things are beyond one's control. Just hoping we will…”